FAQ
Whats in your mind?
Choosing the right Arowana is an important decision, and we are here to guide you every step of the way. Whether you want to know about available fish, pricing, delivery options, tank requirements, or proper care, our team is ready to help.
Tell us what type of Arowana you are looking for, your location, and your aquarium setup, and we will recommend the best option for you.
Do you accept scaping order via phone or email?
No, we are an online shop and we do not take orders via Phone, E-mail or Social Media.
Where on your website i can open customer account?
You can create a new account at the end of the order process or on the following page. You can view all of your orders and subscriptions in your customer account. You can also change your addresses and your password.
What are your opening hours?
The products in our shop can only be ordered online at present and are sent out by Swiss Post.
Do you also have physical store?
No, we don’t have a physical store location at the moment. We accept only orders through our online shop and we’re shipping all orders with the Swiss Post Service.
Why do price in shop sometimes change?
Many of the magazines that we sell are from far-away countries. Prices depend largely on factors such as the shipping cost, customs duties, and general price changes imposed by our suppliers and the individual publishers.
Do i need create an account to make an order?
Get in Touch
Not sure which Arowana is right for you? We can guide you based on your budget, aquarium size, experience level, and preferred Arowana type. Reach out today for professional support before you buy.